aloy Legal Notice

We provide aloy services — football betting, esports markets, live-dealer tables, and slot games — in select jurisdictions where applicable law permits such activities. This legal notice clarifies our service availability, the obligations we place on users, and the legal framework that governs your access to aloy. It is essential that you read and understand this notice before creating an account or depositing funds.

aloy operates under jurisdiction-restricted access principles. We do not offer our services in jurisdictions where online wagering or gaming is prohibited by local law. Users are entirely responsible for verifying that their access to and use of aloy comply with the laws of their own jurisdiction. We make no representations about aloy's legality in any particular location, and we expressly disclaim liability for users who access aloy from prohibited jurisdictions.

This notice works alongside our Terms & Conditions and Privacy PolicyTogether, these documents form the complete legal framework for your relationship with aloy. If any part of this notice conflicts with local law where you reside, the local law prevails for you, but the conflict does not invalidate the notice for other users in permitted jurisdictions.

Service Availability and Jurisdiction Restrictions

We do not offer aloy services universally. Our platform is available only in jurisdictions where the applicable legal framework explicitly permits or does not prohibit online gaming, sportsbook wagering, and live-dealer gaming. This includes support for payment methods used in those jurisdictions — DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and virtual accounts through mobile banking, local payment, online payment, and e-wallet.

Access to aloy from jurisdictions where such services are prohibited — whether by national law, regional regulation, or municipal ordinance — is unauthorized. We employ technical and administrative measures to restrict access from known prohibited jurisdictions, but we cannot guarantee complete enforcement. If you attempt to access aloy from a prohibited jurisdiction, your account may be suspended or closed without notice.

Users located in or citizens of prohibited jurisdictions who nonetheless gain access to aloy do so at their own legal risk. We assume no liability for any legal consequences, penalties, or damages you incur as a result of accessing aloy in violation of your local laws. If you are unsure whether aloy is legal in your jurisdiction, we strongly recommend consulting a local attorney before registering or depositing funds.

Service scope

aloy is available only where local law permits; user must verify compliance with their jurisdiction.

Enforcement

We restrict access from known prohibited jurisdictions but cannot guarantee complete enforcement.

Liability

We disclaim liability for users who access aloy from prohibited jurisdictions or violate local law.

User Eligibility and Account Requirements

To create an account on aloy, you must be at least 18 years of age and legally resident or permitted to access services in a jurisdiction where aloy operates. You must provide accurate, complete, and current information during registration and Know Your Customer (KYC) verification. False or misleading information — including false age declarations, use of another person's identity, or misrepresentation of your jurisdiction — constitutes a breach of our Terms & Conditions and may result in immediate account closure and forfeiture of funds.

We conduct KYC verification by requesting government-issued identification (such as KTP for Indonesian residents) and proof of address. This verification is mandatory before you can withdraw funds. We may request additional documentation at any time if we suspect fraud or non-compliance with our policies. Refusal to provide requested documentation or detection of fraudulent documents results in account restriction and potential closure.

You are responsible for keeping your account credentials confidential and for reporting unauthorized access immediately to our support team. We are not liable for losses resulting from unauthorized access if you have failed to maintain reasonable security of your password or login credentials.

Your access to aloy is conditional on your compliance with applicable law — we offer the platform only where it is legal for you to use it.

Payment Methods and Financial Compliance

All deposits to aloy must originate from accounts in your own name. We do not accept deposits from third-party accounts, corporate accounts used for personal gambling, or accounts held in beneficial ownership by another party. Deposits via mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, or bank virtual accounts (online payment, e-wallet, mobile banking, local payment) must match the name you registered with aloy. Mismatches or third-party transfers may trigger account suspension pending verification.

We comply with anti-money-laundering (AML) and know-your-customer (KYC) regulations applicable in supported jurisdictions. We may freeze or close accounts if we detect suspicious activity, unusual transaction patterns, or indicators of money laundering. We may also report suspicious transactions to financial intelligence authorities if required by law. Cooperation with such investigations is mandatory, and we reserve the right to disclose your account information to authorities in response to lawful requests.

Funds held in your aloy account are not subject to bank deposit insurance. In the unlikely event of our insolvency, funds may not be recoverable. We maintain segregated trust accounts to protect customer funds to the extent permitted by law, but this does not constitute insurance or guarantee.

Limitation of Liability and Disclaimers

We provide aloy services on an "as is" basis without warranties. We do not guarantee uninterrupted access, error-free operation, or protection against all technical failures or security breaches. We disclaim liability for any losses, damages, or inconvenience arising from service interruptions, data loss, or technical errors, except where such disclaimer is prohibited by applicable law.

We are not liable for losses resulting from your own actions — including placing bets you later regret, miscalculating odds, or failing to verify bet details before confirmation. Once you confirm a bet, it is binding. We settle bets based on official sources and our published rules; disputes are resolved through our formal review process and are final unless overturned by a court of competent jurisdiction.

Our total liability to you under any circumstances is limited to the amount of your account balance or your most recent deposit, whichever is greater. We exclude liability for indirect, consequential, special, or punitive damages.

Intellectual Property and Content Rights

All content on aloy — including text, graphics, logos, images, match data, odds, and software — is owned or licensed by us. You may not reproduce, distribute, modify, or transmit any content without our prior written permission. Unauthorized use of aloy content may violate copyright, trademark, and other intellectual property laws.

aloy, our logo, and other brand identifiers are trademarks of our company. You may not use these trademarks without our explicit written consent. Use of our trademarks in a manner that creates confusion or misrepresents affiliation is prohibited.

Account Closure and Fund Disputes

We reserve the right to close or suspend any account if we determine, in our sole discretion, that it violates our Terms & Conditionsengages in fraudulent activity, accesses aloy from a prohibited jurisdiction, or poses a risk to our operations. Upon closure, we calculate your account balance and initiate a withdrawal to your registered payment method, subject to verification. Verification may delay the withdrawal by one to three business days.

If your account is closed due to fraud or policy violation, we may withhold funds pending investigation. Funds withheld are held in trust and released only if investigation concludes no wrongdoing occurred.

Amendments and Updates

We may amend this legal notice at any time. Material changes will be communicated to you via email or a notice on your account dashboard. Your continued use of aloy after such amendment constitutes acceptance. If you do not agree with an amendment, you may close your account.

Contact for Legal Inquiries

If you have legal questions about aloy, our service availability, or this notice, you may contact our legal team via email or through our support portal. We aim to respond to legal inquiries within ten business days. For urgent matters related to account closure, fraud, or account security, please contact our support team via live chat

This legal notice, together with our Terms & Conditions and Privacy Policyforms the complete agreement governing your use of aloy. If any provision is found unenforceable, the remainder remains in force. Nothing in this notice waives your legal rights under applicable law. aloy services are available only where local law permits — users are responsible for verifying compliance with their jurisdiction's requirements.